Shipping Basics
For in-stock items, most purchases are shipped from our distribution center to arrive at your home within 3-7 business days of placing your order for in stock items. Orders placed by noon central time will ship the same day. Pre-order items will arrive within 3-7 days of the expected availability.
Because we strive to ship your order as quickly as possible, we cannot cancel or change an order for in-stock item as processing begins immediately.
Shipping Rates
Enjoy free shipping and free returns to all 50 states. Additional expedited delivery options are available.
Shipping Method | Cost | Arrival (after processing) |
Standard | Free for all orders | 3-5 business days |
Two-Day | $25 | 2 business days |
Next Day | $45 | 1 business day |
Returns
Our products are returnable within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To receive your refund, please send your product back with the enclosed prepaid return label. Once your product is received, your original payment method will be credited within 7 business days. Gift cards and digital downloads are not returnable.
Exchanges
We will gladly replace your item with another product. Exchanges will be made within 30 days of the original purchase. The original item must be unused and in the same condition that you received it. It must also be in the original packaging. To start the exchange process, please email us at help@alexisgiftquilts.com. Once we receive your item, the exchanged item will be shipped out promptly.
Gift Returns and Exchanges
If you received this product as a gift, please email us at help@alexisgiftquilts.com and we will guide you through all the options available to return or exchange your item.
Damaged or Defective Products
While defects are rare, thanks to our 5-point quality check and inspection process, issues can occur. If you believe your product is defective or damaged for any reason, please contact us at help@alexisgiftquilts.com to start your return or exchange process.